Dental Front Office Concierge

Are you a people person with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment where you can make a positive impact on patients' lives? If so, we have the perfect opportunity for you! Our dental practice is seeking a talented Front Office Concierge with 1-3 years of experience to join our team.

Position: Dental Front Office Concierge

Location: Castle Rock / Castle Pines Community

About Us:

At Pineview Dental, we believe in putting our patients first. Our mission is to deliver high-quality dental care in a warm and welcoming environment. We are dedicated to creating positive experiences for every patient who walks through our doors.

Key Responsibilities:

⦁ Warmly greet patients as they arrive and make them feel welcome and comfortable

⦁ Assist patients with scheduling appointments and answering inquiries over the phone and in person

⦁ Verify insurance coverage and process payments accurately and efficiently

⦁ Maintain organized patient records and ensure confidentiality of sensitive information

⦁ Collaborate with the dental team to ensure seamless patient flow and exceptional service delivery

⦁ Handle patient concerns and inquiries with empathy and professionalism

⦁ Keep the Front Office area clean, organized, and inviting

Requirements:

⦁ 1-3 years of experience in a Front Office role, preferably in a dental setting

⦁ Genuine passion for working with people and providing exceptional customer service

⦁ Strong communication skills and ability to interact with patients and colleagues in a friendly and professional manner

⦁ Detail-oriented with excellent organizational abilities

⦁ Ability to multitask and prioritize tasks effectively in a busy environment

⦁ Proficiency in dental software and scheduling systems (e.g., Dentrix, Eaglesoft) preferred

⦁ High school diploma or equivalent required; additional education or certification a plus

Benefits:

⦁ Competitive salary based on experience

⦁ Comprehensive benefits package including health insurance and retirement plans

⦁ Opportunities for professional development and growth within the practice

⦁ Supportive and collaborative work environment where your contributions are valued

⦁ Rewarding career in a fulfilling healthcare field where you can make a difference in patients' lives

If you are enthusiastic, compassionate, and dedicated to providing exceptional service to our patients, we encourage you to apply for the Dental Front Office Concierge position at Pineview Dental. Join our team and become part of a caring community committed to improving oral health and enhancing smiles.

To apply, please submit your resume and a cover letter outlining your relevant experience and why you are passionate about joining our team. We look forward to reviewing your application!

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 36 – 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Healthcare setting:

• Dental office

Schedule:

• Monday to Friday

Work Location: In person