Dental Front Desk Coordinator

We are currently looking for a qualified Front Desk Coordinator to join our small all-female team. You must have experience working in a professional environment, communicating with patients, working with Eaglesoft, and handling insurance claims.

The right candidate must have the following attributes:

• An excellent and confident communicator, and genuine people-person
• Attention to detail and able to multi-task
• Must be proficient in insurance billing
• Proficient with Eaglesoft
• Knowledge of dentistry, knowing how to handle a treatment plan and scheduling patients for future treatment.

• Big plus would be having chair-side experience and ability to flow from front office to back.
• Must be a great salesperson
• Great team player
• Proactive and self-motivated
• Resilience and persistence
• We offer a friendly and supportive working environment, competitive salary and benefits, training opportunities and professional growth.

RESPONSIBILITIES

• Greet all patients and visitors in a warm, sincere, and helpful manner and always with a smile!
• Manage inbound phone inquiries and routes calls accordingly
• Schedule and confirm patient appointments
• Handle all insurance claims/billing
• Prepare and sell treatment plans
• Chair-side experience
• Maintain a neat, clean office and reception area
• Provide administrative assistance as needed
• Perform other duties as assigned

QUALIFICATIONS

• College degree preferred; minimum of high school diploma with some post high school education or training
• Two years of relevant experience preferred
• Helpful attitude and friendly demeanor
• Highly professional and dependable
• Excellent communication, customer service, and problem solving skills
• Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
• Excellent telephone skills
• Experience with dental practice management software

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Work Location: In person