Demand Generation Manager- Ecommerce

For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, ECI's solutions integrate into every aspect of a customers' business to help them level the playing field, run day-to-day operations more efficiently, and free them up to focus on what matters most. It’s how business gets done.
Who is ECI?
At ECI, our mission is to enable the entrepreneurial spirit of small and medium-sized business owners. But ECI doesn’t simply deliver amazing software solutions; we also have an award-winning company culture.

• We offer competitive benefits focused on employee well-being, including paid volunteer time off!
• We have been named by Achievers on its prestigious 50 Most Engaged Companies To Work For list for the last five years.
• We have received international recognition for our high levels of employee engagement through Certification as a Great Place to Work six years in a row.
• Our culture of creativity, innovation, and leadership has garnered over a dozen International Business Awards (Stevie®).

Come join a worldwide team with a strong culture of inclusion, professional development, and collaboration.
To apply for this position, please attach a detailed resume that demonstrates your qualifications and skill set pertaining to this position. Applications without a resume will not be considered.
The Demand Generation Manager is responsible for the strategy and execution of marketing programs that capture, and nurture leads across multiple channels for our B2B eCommerce platform.
In this role, you will be responsible for developing integrated campaigns and programs to generate leads through digital channels including paid search, paid social, website/SEO optimization, content generation, and additional supporting activities.
The position reports to the Director of eCommerce Marketing and will work closely with product marketing and sales.
This position can be in one of our offices or remote.
Responsibilities:

• Drive marketing goal attainment with the results of growing sales pipeline and bookings. Key metrics include Lead Attainment, Lead to MQL conversion targets, MQL attainment, MQL to SQL conversion targets and SQL (qualified pipeline) attainment, ROMI; performance based off KPI metrics.
• Engage with market experts and ECI content team to develop content plans that will serve as the foundation for all inbound Demand Generation via digital channels.
• Develop and manage the eCommerce division’s annual new system sales marketing budget.
• Develop and execute integrated Demand Generation plans that leverage digital delivery channels to engage with and attract leads, including search (organic and paid), email, nurture programs, webinars, digital industry publication programs, content syndication, blog and long-form content creation, social media (free and paid), and additional channels.
• Manage tradeshow strategy in partnership with Tradeshow Coordinator, including but not limited to show selection, lead generation, footprint, and communications.
• Increase top of funnel leads, monitor, and improve program performance and manage conversion rates throughout the marketing and sales funnel.
• Align all programs with business goals and provide regular reports showing progress toward goals.
• Track, analyze and report on key KPIs, including Impressions, Clicks, Conversions, Organic vs. Paid traffic, channel performance, and lead funnel attainment.
• When necessary, develop and implement pipeline acceleration programs jointly with sales.
• Proactively engage with sales, coordinate, communicate and optimize impact of marketing activities, including prospect facing content, customer stories and other sales and marketing collateral.

Technologies Supporting the Role:

• Pardot (Marketing Automation)
• Salesforce (CRM)
• Stensul (Email Marketing)
• Craft (CMS)
• Pathfactory (Content Repository)
• Asana (Project Management)
• Intercom (Customer Communication)

Education:

• BS in marketing or business, or comparable education/experience

Background/ Experience:

• 3+ years in B2B Demand Generation marketing
• Proven experience driving desired results through digital channels
• Strong understanding of SEO and inbound marketing strategy and execution
• Experience in marketing for B2B ecommerce or other SaaS products
• Experience within the Distribution, Lumber Home and Build Supply, Manufacturing, or Residential Home Construction Industry preferred

Skills:

• Marketing/sales funnel knowledge and experience
• Marketing automation platform experience, Pardot a plus
• Planning/project management
• Demand generation, lead generation, and brand awareness strategic and tactical planning
• Ability to work independently
• Highly organized with the ability to prioritize tasks in an asynchronous work environment
• Direct content building required for demand creation

#LI-REMOTE
#LI-CV1
In addition to our competitive salary and award winning culture, we offer an excellent benefit package. We even offer our employees a day off to serve their community! Our company core values are our “CODE”: Crave Greatness, Own the Outcome, Deliver Awesome and Embrace Community.

Paid time off, Volunteer time off