Deli Department Head Assistant

Company Name: Kroger StoresPosition Type: EmployeeFLSA Status: Non-ExemptPosition Summary:Embrace the Customer 1st strategy by creating an outstanding customer experience that encourages associates to deliver excellent customer service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and control all established quality assurance standards and expenses.

Monitor all functions, duties and activities for the Deli department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Essential Job Functions:* Promote trust and respect among associates, with a positive attitude.* Communicate company, department, and job specific information to associates.* Establish department performance goals and empower associates to meet or exceed targets through teamwork.* Develop adequate scheduling to manage customer volume.* Train and develop associates on performance of their job and participate in the performance review process.* Adhere to all local, state and federal laws, food safety regulations and company guidelines.* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding specials and products sold within the department/store.* Slice deli meats/cheeses to customers' requests using proper deli equipment; provide customers with fresh products they have ordered and the correct portion size (or as close as possible to amount ordered) to prevent shrink.* Inform customers of deli specials and offer product samples to help customers discover new items.* Use all equipment in deli such as the fryer, rotisary, heat lamps, and ovens according to company guidelines.* Inform and educate department associates about current, upcoming and special in-store promotions, execute sales promotions and implement period promotional plan in partnership with store management.* Prepare and submit seasonal critiques for the sales and merchandising supervisor.* Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.* Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.* Plan and organize inventory process, maintain awareness of inventory/stocking conditions, note any discrepancies, train department associates on inventory/stocking and Computer Assisted Ordering.* Prepare foods according to food temperature logs, follow cooking instructions, ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.* Reinforce safety programs by complying with safety procedures, practice preventive maintenance by properly inspecting equipment, identify unsafe conditions and notify store management of any items in need of repair and of customer or employee accidents.* Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.* Must be able to perform the essential functions of this position with or without reasonable accommodation.Minimum Position Qualifications:* Must be 18 or older* Effective communication skills* Knowledge of basic math* Ability to handle stressful situations* Current food handlers permit once employedDesired Previous Job Experience* High school education or equivalent* Management experience* Retail/Deli experience* Second language (verbal, reading and/or writing)Education Level: NoneRequired Certifications/Licenses: NonePosition Type: Full-TimeShift(s): Day; Evening; OvernightRegions: Mid-AtlanticStates: VirginiaKeywords:Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger.

We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.

At The Kroger Co., we are Fresh for Everyone and dedicated to our Purpose: To Feed the Human Spirit. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co.

and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.Posting Notes: VA || Midlothian || 3001 Polo Pkwy || 23113 || Kroger Stores || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Full-Time || None