De Weatherization Data Entry Clerk

About us

The Energy Coordinating Agency (ECA) was founded in 1984 to create lasting solutions to the energy challenges and hurdles of low-income families. In the forty years since, ECA has steadily increased its service delivery of numerous assistance programs, earning a strong reputation along the way.

ECA is a unique, multi-faceted organization that offers four different programs that all converge at the point of social, environmental, employment and energy justice for the disenfranchised and vulnerable communities we are mission-driven to serve.

Each year, through our Weatherization and Heater Hotline programs, ECA delivers the following services to low-income families installs energy conservation measures in 800 homes in Philadelphia and Delaware; repairs or replaces over 3,000 home heating systems; in 2022 replaced 200 water heaters; installed 400 air conditioning systems.

To support Philadelphia’s clean energy industry, ECA opened the Knight Green Jobs Training Center in fall of 2009. To train to industry standards, ECA has consistently aligned our instruction to national standards and requirements. Each year, ECA trains and credentials over 300 men and women, including high school youth, whose diversity reflects the city we serve, for high demand, clean energy careers. The training program offerings include Green Renovation and Retrofit, Gas Mechanic, BPI Building Energy Analyst, Residential and Commercial HVAC (including Heat Pump), Integrated Pest Management, EPA Lead Safety and Renovation, Repair, and Painting, OSHA 10, 30 and 40, and Brownfield Remediation. ECA’s training programs are nationally accredited by the Interstate Renewable Energy Council (IREC) and certified by the Building Performance Institute (BPI). ECA is also an accredited Lead Training Center for the U.S. Environmental Protection Agency

Job description:

Title: Weatherization Assistance Program Data Entry Clerk- Part-time

Location: Wilmington, DE- remote option available

Reports To: Intake Supervisor (indirect report to Program Manager)

Type: Non-exempt

Description:

This is for a temporary position that could potentially turn into a full-time position. The Data Entry Clerk will enter data and perform other related duties.

Duties/Responsibilities:

· Collect information from customers and clients.

· Verify and log the receipt of data and obtain any missing data from clients.

· Prepare and send correspondence to clients.

· Client follow-up of no contact.

· Verifies and logs the receipt of data and obtains any data that is missing.

· Enter data in system using Handcock software and other program-specific software.

· Prepare client file for audit.

· Uses Data Entry equipment to record assigned data.

· Resolves minor processing problems; seeks assistance from supervisor or other appropriate staff for issues beyond immediate expertise.

· Maintains confidentiality of sensitive information.

· Performs other related duties as assigned.

Required Skills/Abilities:

· Excellent and precise Data Entry and typing skills.

· Excellent verbal and written communication skills.

· Proficient in Microsoft Office Suite or related software.

· Good organizational skills and attention to detail.

· Ability to keep information confidential.

· Ability to work independently.

Education and Experience:

· High school diploma or equivalent required.

· Minimum of 2 years Data Entry experience required.

· Construction or energy efficiency related experience preferred.

Physical Requirements:

· Prolonged periods sitting at a desk and working on a computer.

· Must be able to lift up to 15 pounds at times.

Job Types: Part-time, Temporary

Pay: $18.00 - $23.86 per hour

Expected hours: 20 per week

Schedule:

• 4 hour shift
• Day shift

People with a criminal record are encouraged to apply

Work Location: Remote