Dc Loss Prevention Manager

ACCOUNTABILITIES

Reduce shortage through external theft awareness, deterrence and successful resolution

• Provides consistent coaching & recognition to motivate hourly LP team to achieve external productivity goals

• Executes effective shortage awareness & reduction strategies to minimize external theft in an effort to achieve assigned inventory goals.

• Manages all physical & building security needs in partnership with Supervisor.

• Identifies, investigates and successfully resolves ORC cases within assigned market.

Lead all aspects of internal theft investigations within assigned market

• Reviews exception reports, regularly develops productive leads, manages surveillance activities, successfully resolves DA cases and oversees case file quality control as the Internal Captain for all stores

• Conducts thorough investigations and internal interviews focused primarily on cash and/or merchandise theft.

• Delivers ongoing internal theft training to LP associates and builds a culture of honesty in all stores through proactive awareness training with store leadership.

Foster effective internal and external relationships

• Partners with field and Corporate leadership teams to problem solve, troubleshoot and achieve organizational goals.

• Conducts store visits, inspects Best Practice execution, monitors compliance with approved directives, provides constructive & actionable feedback.

• Acts as a liaison between Kohl’s and law enforcement, professionally represents Kohl’s in legal proceedings as needed.

Develop high performing teams

• Assists with recruiting, hiring, onboarding & other mandatory training completion for hourly LP associates in accordance with assigned budget.

• Provides consistent coaching & recognition to inspire & motivate hourly team to achieve all performance goals

• Develops self and hourly team members, participates in intentional succession planning discussions, develops “ready now” bench talent at all levels.

• Participates in writing & administering annual reviews, identifies performance & behavioral issues, administers counseling’s / termination’s in partnership with Supervisor

SKILLS

Required

• 2+ years of retail Loss Prevention experience

• Supervisory experience

• Strong time management, communication, and interpersonal skills

• Must successfully complete Kohl's internal interview certification process

Preferred

• Experience managing multiple locations

• Relocatable