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SalaryOpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we’re transforming communities so they can thrive!
Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are accounted for, creating safer infrastructure, modernizing the permitting process, and assisting with disaster recovery. The work you do here every day has a meaningful impact on people's lives!
\uD83C\uDF1F OpenGov is a 2023 Top Workplaces USA award winner and a Forbes America's Best Startup Employer. OpenGov is a high growth, late stage venture backed startup with investors including Andreessen Horowitz, Formation 8, Cox Enterprises, and Emerson Collective. Our Board of Directors includes iconic Silicon Valley executives John Chambers (former Cisco Chairman and CEO) and Marc Andreessen (Time Magazine’s list of the 100 most influential people in the world). \uD83C\uDF1F
Join our smart, fun, and humble team to experience the most rewarding career of your life!
The Data Solutions Engineer will be responsible for driving successful customer data integration implementations from start to finish, including database schema management, configuring ETL tools, and scripting, as required, to enable customers to maximize their OpenGov value. As a trusted advisor with deep database expertise and data migrations expertise, this role will understand the customer’s goals, pain points, and workflows.
*This is a hybrid position requiring a minimum of 3 days per week in our Boston office*
Responsibilities:
- Act as technical point of contact for new customer integrations or those expanding to implement additional functionality
- Implement complex SQL and ETL solutions
- Perform new integrations implementations from start to finish
- Confirm customer requirements and needs and provide guidance, assistance, and support to customers in the integrations solution
- Interact directly with government personnel when required and guide them through the integrations process
- Identify customer pain points and partner with cross-functional teams to simplify, enhance and automate existing processes that will improve customer workflow
- Work closely with the Project Management, Customer Success Management, and Integration teams to facilitate and drive a consistent customer experience and ensure successful projects for customers
- Ability to organize a portfolio of 8-10 projects for tracking and delivery
- Create requirements documentation based on customer feedback or project needs
Requirements and Preferred Experience:
- 1+ years of experience in professional services delivery
- 2+ years SQL scripting experience
- 1+ years of Python, or similar, experience
- Experience with different database systems
- Ability to adapt to a rapidly changing product and respond strategically to customer needs
- Strong interpersonal skills
- Experience with budgeting concepts and practices and/or finance/budgeting solutions nice to have
- Organize own work for daily, weekly, and monthly work plans
- Proactively communicate deadlines, updates, and issues to relevant parties
- Experience with SaaS solutions, APIs, or Cloud technologies
- Experience with Agile & Scrum methodologies
What makes OpenGov unique
» Leadership: CEO Zac Bookman (MPA from Harvard and JD from Yale) is truly a mission-driven CEO. He was named one of the 100 most Intriguing Entrepreneurs by Goldman Sachs, a Tech Pioneer by the World Economic Forum, and SF and Silicon Valley Business Times' 40 under 40 class of 2018!
» Funding: Over $250 million, late stage venture backed startup, from top tier investors including Andreessen Horowitz, 8VC, Cox Enterprises, and Emerson Collective.
» Board of Directors: Includes iconic executives John Chambers (former Cisco Chairman and CEO), Marc Andreessen (Time Magazine’s list of the 100 most influential people in the world), and Amy Pressman (co-founder, former president, and a current board member of Medallia).
» Growth: Record breaking growth with 1,800+ governments (and counting) using our products. Click here to read more.
» Culture: Winner of 2023 Top Workplaces USA award, Awarded Top 25 Cloud Companies to Work For, Winner of Forbes 2022 Best Startup Employers, 50 Best Workplaces award. Check out our Careers Video!
» Perks: 90% paid Medical/Dental/Vision premium for employees, fully paid Life and Short/Long term disability insurance, Unlimited PTO, Parental Leave policy, annual wellness stipend, anniversary awards, and more!
» Product: Named to the GovTech 100 (seven consecutive years), we are the leader in cloud software for our nation's cities, counties, and state agencies.
» Mission Driven: We are a technology company with a passion for the mission. We're powering more effective and accountable government.
Come join us and make a positive social impact!
OpenGov is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
