Data Science Manager - Ml/Ai

The Position:

The Data Science Manager - Card ML/AI is a unique opportunity for a well-rounded and hands-on leader in ML/AI. The Card Data Science Capabilities and Strategic Analytics team is responsible for driving adoption of ML/AI across the Card business and providing strategic insights to drive business optimization and an enhanced customer experiences. This position will play a critical role in leading the delivery of cutting-edge innovative ML/AI solutions and collaborating with our partners and stakeholder to enhance our data science capabilities across Card products and channels.

What to expect:

The Data Science Manager will leverage deep expertise in ML/AI to lead the design, build, and delivery of actionable and end-to-end analytical solutions supporting our Card business. This role is a mix of consulting know-how (problem solving, thought leadership, communication), analytical proficiency in statistics, data science and machine learning/AI, and, when required, hands-on proficiency in SQL/Python programming, visualization methods and technologies.

Key Responsabilities:

• Drive data science and ML/AI strategies including recommendations on our tech-stack, services, protocols, and standards across the Card business
• Demonstrate strong analytical ability through understanding and implementation of various statistical, data science, and machine learning techniques to answer business questions across the Card business
• Lead teams of data scientists and develop, plan, and execute multiple ML/AI and data science projects as a team lead and, when necessary, as an individual contributor
• Be a trusted advisor and thought leader by establishing partnerships with our stakeholders and providing recommendations on data science/ML best practices, methods and tools for analytical work in order to identify most impactful opportunities for our partners
• Guide project teams in synthesizing analytical findings and insights for consumption by stakeholders and business executives across Card
• Support recruiting and interviewing efforts to find and hire the best and diverse talent for Chase
• Manage, develop and retain talent by creating an environment of open communication and fair performance assessment, promotion, and compensation
• Set standards of excellence for the team by demonstrating professional expertise, strong work ethic, integrity and professional behavior

Qualifications:

• Bachelor's degree in relevant quantitative field required, advanced degree preferred in analytical field (e.g. Statistics, Economics, Applied Math, Operations Research, other Data Science fields); advanced degree preferred (MS/PhD)
• 3+ years of hands on experience within marketing, finance, data science or risk analysis; experience evaluating complex business problems, data analysis and devising recommendations and analytics to solve those business problems
• Experience of leading teams with a proven track record of being driving value for the business; direct people leadership experience desired
• Thought leader in analytics who can help our internal clients define their business problem, create solutions to address it, and deliver those solutions
• Proficiency in, or relevant exposure to, the breadth of analytics from data engineering & infrastructure to higher order modeling, including ML/AI model deployment and maintenance
• Foundational and applied knowledge of statistical analyses, data science, and machine learning including, but not limited to:
  • descriptive, inferential, and where relevant, causal statistics
  • predictive and forecast modeling
  • optimization modeling
  • NLP and various deep learning approaches
  • A/B testing methods
• Experience across a broad range of modern data science and analytics tools (e.g., SAS, SQL, Hive, Hadoop, Spark, Python, R)
• Excellent communicator who is able to convey complex information in an understandable, compelling, and persuasive manner to non-technical clients and executives and junior data scientists
• Intellectually curious and self-driven to understand business domains and their data
• Excellent ability to influence and partner across a large organization and drive change
• Understanding of the key drivers within the credit card P&L is preferred
• Financial services background preferred, but not required

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans