Data Center Facilities Technician

Across the Data Center industry from deployment, through operations and maintenance, to decommissioning Salute Mission Critical is the industry leader of delivering global Data Center services executed with military precision.

At Salute, we don't have employees. We have team members. It's our culture, and it's a significant driver of the success we're able to deliver for our clients. This team-oriented culture is defined by transparent communication, collaborative development and deployment of procedures and best practices, a customer service mindset both internally and externally, and a strong commitment to safety and responsibility.

About the job

The Data Center Facilities Technician primary responsibility is to complete all tasks as directed by the Data Center Manager with minimum supervision and to report any condition affecting building services and tenant comfort or safety. Specific areas of responsibility include Data Center services, preventive maintenance, equipment monitoring, and support of IT systems, network services, business-critical process and procedures.

Responsibilities

Operate, monitor, maintain, and respond to abnormal conditions in facilities systems.

Complete planned and ad-hoc preventive maintenance work assignments requiring the skill and direction of several engineering, mechanical, and maintenance trades

Conduct periodic inspections of building systems, i.e., HVAC, electrical distribution, maintain mechanical equipment rooms to ensure clean and safe conditions

Rapid response, investigation, and management of indoor emergency situations and air quality complaints

Have a complete working knowledge of creating, closing and tracking "work requests" (WR). Initiate or respond to work orders, follow-up and verify completion of work

Monitor performance/note deficiencies of service contractors and recommend changes as necessary Perform other related duties and responsibilities as assigned by management

Supports the delivery of Data Center services including colocation, telecommunications services, and deployment of additional services to customers and internal business systems.

Acts as an operational contact for Data Center customers, vendors, and carriers as it relates to colocation, connectivity, and network products and services.

Carries out tasks under the direction of the Network/Engineering Infrastructure Manager and IT Manager necessary to support internal networks, IT infrastructure, computers, electronics, and telephone systems.

Conducts activities inside IT and telecommunications rooms or cabinets such as the installation of IT and network hardware, making or running patch cables, and verifying or testing cable paths.

Coordinates and oversees access to and work within the facility with third-party contractors, vendors, and carriers related to structured cabling installation, circuit delivery and equipment installations in IT and telecommunications rooms and customer space.

Supports offsite points-of-presence at remote locations and aids in operations, administration, and maintenance of infrastructure, network equipment, and tasks related to the delivery and support of network services.

Qualifications:

A minimum of 2 years of directly related experience in the operation, installation and maintenance of Data Center critical equipment, building systems with in-depth technical understanding and knowledge of all HVAC, electrical, plumbing, fire/life safety, and control systems

High school diploma or general education degree (GED) and two+ years experience in electrical systems, refrigeration and/or HVAC. Or equivalent combination of education and experience.

Valid Drivers License

Knowledge of the electrical and mechanical systems used in a Data Center environment, including Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units, Chillers, Air handling units, and CRAC units.

Good observation skills and problem-solving ability.

The role is a full-time position and your base salary will be commensurate with experience but is expected to be highly competitive. If your professional growth and compensation trajectory is restricted in any way, consider

Stepping into a Technical Support Specialist role with a nationally recognized leader in the Mission Critical market

Working with an employer who maintains a corporate philosophy to hire only our nation's best

Who invests in and are unilaterally committed to continuing the enrichment of their employees If you have what it takes to work in a dynamic, fast-paced environment I welcome the opportunity to provide more detail and explore your current situation and interests.

PREFERRED: Military experience but not required

PHYSICAL REQUIREMENTS

Ability to Lift over 50lbs Ability to bend and kneel for extended periods of time Ability to climb ladders and access compact spaces. Color perception is necessary to perform certain critical aspects of the job May be required to work day, evening or night shifts, weekends and holidays.