Dairy Queen Crew Leader

QUALIFICATIONS

• Communicate positively with fans and co-workers constantly during shifts
• Work well under pressure packed situations while maintaining a great attitude
• Comfortable standing for entire shift and able to lift 50 pounds
• Exhibit good manners, proper personal hygiene and promptness

JOB DESCRIPTION

This is what DQ will do for YOU! Below is a list of benefits that are offered exclusively to our Crew Members

Competitive Pay - What's in it for ME?! The more you have to give your team, the more valuable you become as a team player. Advance yourself through Learning Link & advance your pay as well! We give STAR raises based on positions learned and your success in those positions. Ask your manager how YOU can make more $$$$!

Flexible Schedules - Communicate your needs with your manager 2 weeks before the schedule is made and we will work with you in honoring your requests. We are also closed on Thanksgiving Day, Christmas Day and New Year's Day! Students involved in activities and sports, we have no problem working around your team schedules!

Team Meals - Love our food? You will receive your meal @ 50% off after working a minimum 4 hour shirt! Maximum value of meal prior to discount is $10.

Uniforms - We will supply your hat, shirt and name badge at no cost to you.

Recognition - We believe in recognizing our teams for the great things they do. We celebrate Birthdays and Anniversaries! We also believe there are times you would like to recognize others. We will encourage and reward by utilizing

INCENTIVES - We recognize our team members throughout the year with our Team Member INCENTIVES!!

College Scholarships: We offer opportunities to earn college scholarships locally and compete for regional DQ scholarships

401K Savings Plan - It is never too soon to start saving for your future. Once you are 21 years old & average 20 hours per week for one year, you will be eligible to join the plan.

Career Opportunities - Where else can you control your own destiny by exceeding expectations? Our management is normally promoted from our team member positions. A career in management is very rewarding, both personally and financially!

OUR Mission: To create positive memories for all who touch DQ!

You are applying for a job with a franchisee of the Dairy Queen® system and not American Dairy Queen Corporation or International Dairy Queen, Inc. Franchisees are independent business owners. The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment-related decisions.

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen® brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

Job Functions:

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance

• Enthusiastically greet and welcome fans to the Dairy Queen brand

• Assist fans with menu navigation and product ingredient questions

• Strive to exceed fan expectations and deliver fan first service through timely and quality service

• Calmly solve fan concerns and embrace Dairy Queen's service recovery standards

• Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members

• Prepare Chill & Grill products following restaurant, health, and safety standards and procedures

• Create and maintain a positive, safe, clean, and inviting environment for fans and team members

• At all times exhibit a genuine passion for excellence

• Perform other duties as assigned by management Requirements:

• Communicate positively with fans and co-workers constantly during shifts

• Work well under pressure packed situations while maintaining a great attitude

• Comfortable standing for entire shift and able to lift 50 pounds

• Practice established food handling procedures and meet any local health regulations

• Exhibit good manners, proper personal hygiene and promptness

• Have fun and maintain a positive attitude at all times