Cybersecurity Analyst

Position Description
This exciting opportunity is full-time and permanent with Converge Technology Solutions. The Security Analyst position is the first tier of cyber security support for our customers. The Analyst I is responsible for monitoring, managing, responding to, and documenting incidents within our client’s environments. There are expectations to work non-traditional hours to help staff our 24x7x365 SOC, which may include weekends, nights and holidays. The primary focus of this position is to safeguard our clients and provide them with world-class service. This opportunity will also provide technology and certification training paired with mentorship by some of the brightest minds in our industry.
Essential Functions:

• Monitor, manage, and secure client systems.
• Identify, track, and investigate high priority threat campaigns and malicious cyber actors.
• Analyze and remediate security threats from a wide range of technologies.
• Escalate incidents, when necessary, based on established processes.
• Document incident details within the ticketing system
• Interface with client in a professional manner
• Perform other tasks when deemed necessary.

Required Skills/Abilities/Competencies:

• Excellent verbal and written communication skills.
• Ethical and critical thinking.
• Basic understanding of networking concepts and protocols.
• Familiarity with common security tools and technologies, such as firewalls, intrusion detection systems and SIEM platforms.
• Knowledge of common attack vectors and security threats.
• Basic knowledge of incident response and handling procedures.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Knowledge of threat analysis and reporting.
• Passionate about cybersecurity and involved in our industry.
• Have a customer-first mindset and the ability to interact professionally with customers.
• Possess a blue-collar work ethic with the willingness to wear many proverbial ‘hats’ and have a flexible outlook towards your work.

Education and Experience:

• Bachelor’s degree in an applicable field such as Information Assurance / Cybersecurity OR 0-2 years of equivalent industry experience.
• CompTIA Security+
• CompTIA Network+
• GIAC Security Essentials Certification (GSEC)
• Microsoft SC-200
• ISC2 SSCP

Work Environment

• Remote within the United States