The Opportunity:
To play an active role in growing our revenue and brand, emphasizing strategies and tactical actions developed in a team environment that differentiates Hylant as a trusted advisor and insurance broker to clients in the cyber risk space. Consistently & effectively develop, enhance and solidify relationships with carrier contacts by providing exceptional service and complete submissions in accordance with Hylant standards. Provide a high level of quality support to the Cyber Solutions Team by partnering closely on renewal marketing and service on your assigned book of business. Continue to grow & develop insurance knowledge & professionalism to the highest level possible. Maintain close relationships with key insurance carriers to achieve the best possible outcomes for our clients.
Are You A Match?
- Provide prompt, accurate, & thoughtful service to Cyber Solutions Team and Insurance Carriers.
- Work with Cyber Solutions Team on marketing new business and remarketing and servicing your assigned book of business, striving to meet or exceed Hylant standards.
- Use problem solving techniques to provide our clients with unique solutions to solve coverage issues.
- Collaborate with team on Client Engagement Strategy when needed
- Effectively and accurately update system once accounts are bound and provide detailed account update and knowledge to Cyber Solutions Team when transitioning accounts
- Master the Agency Management System - EPIC & Relay within 6 months
- Specific to EPIC
- Understand, adopt and deploy proper naming conventions within EPIC/Relay
- Utilize and update EPIC/Relay activities to ensure they are current and trackable
- Maintain accurate and thorough client data in EPIC/Relay
- Leverage other Hylant technology, tools and resources; and ensure all internal systems are managed and current within 6-12 months.
- Proven skills in Microsoft Word, Excel, PowerPoint and Outlook.
- Obtain Property & Casualty Insurance License within 6 Months (if you do not already hold a license)
- Continuously strive to innovate and gain efficiency in workflows, systems and internal processes.
In This Role You Will Execute On:
- Liaises and leads effort between client, Hylant team members, carrier partners, and third-party strategic partners to provide information for risk evaluation and assessment on the most complex or sophisticated risks. Manages expectations of all involved throughout process.
- Deliver high-level consultative and technical services to the client and implements loss/exposure reduction programs and services.
- Assesses current risk control program needs and develops/executes a customized strategy/implementation plan.
- Develops and strengthens business relationships between internal and external business partners.
- Serves as the subject matter expert in the development and implementation of risk control policy, marketing and business strategy.
- Stays up-to-date and identifies innovative opportunities to implement new products, services, resources and programs
- Provide prompt, accurate and thoughtful service, including but not limited to:
- Bind coverages and order policies
- Surplus lines invoicing and filing, including compliance with state requirements and completion of applicable forms
- Be the one of the primary point of contact for all marketing needs on the team.
- Understand, adopt and deploy naming conventions within EPIC/Relay
- Utilize and update EPIC/Relay Activities to ensure they are current and trackable
- Maintain accurate and thorough client data in EPIC/Relay
- Facilitate marketing efforts for new business opportunities and current book of business including reviewing, analyzing and summarizing quotes; comparisons; coverage forms and proposal preparation.
- Craft accurate and thorough documents using Microsoft Word, Excel, PowerPoint, etc.
- Assist with preparation with various client presentations and deliverables.
- Provide backup support for other team members in times of absence
- Other duties as assigned
In This Role You Will Need:
- Five years of experience in privacy/security risk management, insurance carrier underwriting or insurance brokerage space.
- Excels in a team environment with solid technical background in privacy/security risks.
- Good communication skills, both written and verbal in a professional manner while representing Hylant.
- Excellent presentation skills with the ability to present Hylant’s values effectively.
Why Hylant?