Address
Form of work
SalaryAre you excited about helping customers and providing top-notch support? If you've enjoyed working in the blue-collar industry this job is for you! Do you thrive in a fast-paced and dynamic environment? If so, then the Customer Support Associate position at Lords Chimney is perfect for you!
- A 401(k) plan
- Health insurance
- Paid time off (PTO)
- An employee discount
- Paid training
- A referral program
OUR MISSION
Lords Chimney has received a number of notable distinctions and has been keeping fireplaces and dryer vents of the greater Houston area clean and efficient for the last decade. We train our team members extensively and continuously add to their knowledge through industry leaders like the National Chimney Sweep Guild (NSCG) and the Chimney Safety Institute of America (CSIA).
Being a part of our team, you receive extensive fire safety, product knowledge, and customer service training, so you're prepared to answer any questions clients may have. As one of our company's own, you have the tools, knowledge, and experience to help. Our team is friendly, honest, knowledgeable, and professional. We are dedicated to creating a company that has a friendly and enthusiastic environment!
YOUR SCHEDULE
This is a full-time, Monday - Friday dispatch position with the opportunity to work virtually!
YOUR DAY
In this role, you will be responsible for handling phone calls and providing excellent customer service to our valued clients. Additionally, you will assist with administrative tasks, including data entry and filing. Another aspect of this position will involve dispatching service technicians to appointments and ensuring timely arrivals. As a Customer Support Associate, you will also play a key role in our marketing efforts by conducting email campaigns and managing our social media presence to generate leads. If you are a go-getter with excellent communication skills and a passion for customer satisfaction, we would love to hear from you!
REQUIREMENTS
- Experience as a customer service representative
- Social media experience, specifically Facebook and Instagram
- Photography experience
- Experience optimizing SEO
- A current valid driver's license is required.
We are willing to train!
ARE YOU READY FOR THIS EXCITING OPPORTUNITY?
If you're passionate, driven, and committed to making a difference, we want to hear from you! Don't wait - apply now and take the first step towards a fulfilling career with endless possibilities. Let's work together to make great things happen!
