Address
Form of work
SalaryTitle – Industry Solutions Leader
Start date: Immediate
Position Type: FTE
Work Time Zone: Eastern/ Central Time Zone
Location: Remote across USA
Travel: 30% to 40% Needed. (This will be taken care by Intuitive.cloud)
Job Overview: The Industry Solutions Leader at Intuitive is a senior leadership role responsible for championing the overall success of our customers. Drawing from Industry expertise in cloud technology, scaled agile processes, and program management, this role requires a dynamic leader adept at strategizing, mentoring teams, and influencing both internally and externally. The Industry Solutions Leader will work closely with cross-functional teams, clients, and partners, ensuring top-tier delivery, exceptional communication, and building strong customer relationships. This person will play a pivotal role in shaping and driving the strategic direction of our IT services offerings, with a focus on specific industry verticals. This individual will be responsible for understanding industry trends, client needs, and market demands to develop and implement tailored solutions that position Intuitive as a trusted partner in the digital transformation journey.
Key industry/ domain experience needed
- Healthcare Lifesciences
- Financial Services
- Energy, and Oil & Gas
- Retail/ISV
- Telco
- Automotive and Manufacturing
Key Responsibilities:
Strategic Leadership:
- Lead the development and execution of industry-specific strategies to drive business growth and market share.
- Collaborate with executive leadership to align solutions with overall company objectives and market demands.
- Coach, mentor, and guide teams to align project goals with customer business objectives.
- Promote agility, speed, and scale in project execution.
Industry Expertise & Market Positioning:
- Serve as a trusted advisor at the CXO/VP level or equivalent.
- Demonstrate a deep understanding of cloud technologies, their value propositions, and associated best practices.
- Offer strategic insights on cloud technology practices and trends, influencing product and service developments at Intuitive.
- Stay abreast of industry trends, emerging technologies, and regulatory changes within designated industry verticals.
- Develop a deep understanding of client challenges and opportunities to proactively address their evolving needs.
- Develop and execute go-to-market strategies for industry-specific solutions, ensuring a competitive edge in the marketplace.
- Collaborate with the Pre-Sales team to create compelling collateral and thought leadership content.
Opportunity & Sales Collaboration:
- Partner with Sales Leaders and Pre-Sales Team from the lead identification stage through to the completion of the sales cycle, ensuring Customer Success principles are embedded from the start.
- Work closely with cross-functional teams to conceptualize, design, and deliver innovative IT solutions tailored to specific industries.
- Ensure solutions align with industry best practices and compliance standards and deliver measurable business value.
- Engage in initial customer meetings to understand business objectives, identify key stakeholders, and collaborate in shaping the proposed solutions.
- Initiate regular cadence calls and reviews with key stakeholders, ensuring they are well-informed and aligned on the proposed solution, pricing, and success criteria.
- Collaborate with the PMO team to onboard the future Project Manager, ensuring a smooth transition from sales to delivery.
- Participate in quarterly business reviews, while enabling PMO to continuously improve customer engagement processes.
Communication:
- Offer exemplary written and verbal communication with team members, customers, and stakeholders.
- Lead and coach other managers in refining their communication approach and skills.
- Foster a cohesive team environment, addressing team dynamics and building relationships across all engagement levels.
- Showcase excellent people management skills, influencing outcomes even without direct authority.
Customer Centricity:
- Take proactive measures to exceed customer expectations.
- Recognize and adapt to cultural nuances, ensuring optimal customer relationships.
- Build and nurture strong relationships with key clients within the Industry.
Basic Qualifications:
- Bachelor's degree in a relevant field or equivalent experience.
- 15+ years of technology-driven initiatives, with 10+ years of customer-facing roles.
- Experience in leading large-scale, technical, or engineering initiatives.
- Strong communication skills (verbal, written, and presentation).
- Ability to thrive in a dynamic, ambiguous, and customer-focused environment.
- Willingness to travel up to 40% of the time.
Preferred Qualifications:
- MBA or equivalent from a reputed university
- AWS/GCP/Azure cloud certifications or experience implementing AWS/GCP/Azure services.
- Thorough grasp of software development/engineering lifecycle.
Job Type: Full-time
Salary: $140,000.00 - $160,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Compensation package:
- Bonus opportunities
- Yearly bonus
Schedule:
- 8 hour shift
Experience:
- Customer Success: 10 years (Required)
- BFSI or Healthcare or Oil & Gas Industry: 7 years (Required)
- AWS/ Azure/ GCP cloud solutions: 5 years (Required)
- project management: 4 years (Required)
Work Location: Remote
