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Form of workAs a Customer Service Manager located in various Service Centers in the PBS, National Capital Region, you will be responsible for staff supervision, business management leadership, construction/renovation of facilities, real property management operations and maintenance, realty services, and/or physical security activities of buildings and facilities for designated Federal client agencies.
We are currently filling one vacancy, but additional vacancies may be filled as needed.
For each job on your resume, provide:
- the exact dates you held each job (from month/year to month/year)
- number of hours per week you worked (if part time).
If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
NOTE: Qualifications are based on length and level of experience. Therefore, in addition to describing duties performed, applicants must provide the exact dates of each period of employment (from month/year to month/year) and the number of hours per week if part time. Qualification determinations cannot be made when resumes do not include the required information, so failure to provide this information may result in disqualification.
For a brief video on creating a Federal resume, click here.
The GS-14 salary range starts at $132,368 per year.
If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.
To qualify, you must have at least one year of specialized experience equivalent to the GS-13 level or higher in the Federal service. Specialized experience is managing programs which includes 1) Developing, planning, executing complex strategies and solutions for internal and external customers as it relates to facility management and real estate; 2) Determining program goals and developing plans for the organization, including identifying resource needs, prioritizing allocation of resources, and accounting for their effective use; and 3) Assigning work to accomplish, assigning work based on priorities, recommending promotions, reassignments, developmental needs, identifies training and resolves employee complaints.
