Customer Service/Point Of Sale

Armor Coat Roof Coatings is looking to hire a Customer Service/Point of Sale employee. Your duties will be answering phones, emails, and writing up customer orders. We use QuickBooks software as our POS system, so experience with this system is preferred but not required. The ideal candidate will posses strong communication skills and be a fast learner. If you are interested please submit your resume to be considered for an interview.

Responsibilities:
- Provide exceptional customer service to clients in person and over the phone
- Assist customers with product information, order status, and general inquiries
- Process orders, returns, and exchanges accurately and efficiently
- Maintain accurate customer records and update information as needed
- Write up customer orders in QuickBooks

Skills:
- Excellent phone etiquette and communication skills
- Fluent in Spanish (written and verbal) is a plus but not required
- Ability to analyze customer needs and provide appropriate solutions
- Ability to effectively communicate with customers from diverse backgrounds

We offer competitive pay and comprehensive benefits package. If you are a motivated individual with excellent customer service skills, we would love to hear from you. Apply now to join our team as a Customer Service Representative.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person