Customer Service/Hr Representative

At Anchor Health Home Care, we deeply appreciate the privilege of being welcomed into the family circle to provide care for our neighbors' beloved family members. Our dedicated corporate office team at Anchor Health Home Care serves as the central hub for communication among clinicians, patients, and families within our community. We firmly believe that in order to effectively address the evolving needs of our community, we must remain adaptable to ensure the delivery of exceptional care to both our pediatric and geriatric community members.

As a Customer Service HR Specialist, your pivotal role involves facilitating the swift onboarding of CDPAP Caregivers seeking to provide patient care within our community. Your responsibilities will encompass direct interaction with caregivers, overseeing a seamless and expeditious journey from the initial employment phase to the conclusion of their tenure. Within our team, we maintain a commitment to our work's importance while fostering a lively and enjoyable atmosphere in our office.

Customer Service HR Specialist Core Qualifications:

• 1 year of customer service experience required (hospitality, front desk, ect)
• Fluent in both Spanish and English (written and verbal)
• Proficiency with technology including Microsoft Word/Excel
• Technology adaptability to learn HR and training software
• Remain professional and composed under pressure
• Expert time management & multi-tasking skills
• Superior written and verbal communication skills
• Excellent customer service skills
• Mon-Fri 9AM-5PM

Customer Service HR Specialist Core Responsibilities:

• Be the main contact for caregivers during onboarding, employment and addressing employment concerns and inquiries promptly.
• Consistently conduct outreach and follow up for caregivers.
• Cultivate positive, professional relationships with caregivers and team members
• Respond swiftly to urgent situations, coordinating immediate solutions as needed.
• Provide relevant and quick updates as needed to leadership.
• Additional duties as needed.

Customer Service HR Specialist Benefits:

• Great Pay! $19-$23 + bonuses!
• Health insurance
• Dental insurance
• 3 weeks PTO!
• Great work environment!
• Career development opportunities!

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance

Experience level:

• No experience needed

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Experience:

• customer service: 1 year (Preferred)

Language:

• Fluent Spanish & English (Required)

Ability to Relocate:

• Brooklyn, NY 11206: Relocate before starting work (Required)

Work Location: In person