Customer Service/Counter Sales

Are you dedicated to providing an excellent customer experience?

Do you enjoy building relationships and rapport with the goal of keeping the customers coming back?

This might be the position for you!

WHY YOU WANT TO WORK WITH US:

• You’re a valued member of a high-performing team.
• Ashby is a recognized community and LBM Industry Leader in the East Bay
• Strong support system to deliver excellent products and services to our customers to close the deal
• Your opinion and experience matters. We are always looking for ways to improve and welcome your opinion! You don’t even need to take our word for it, check out our 4.5 rating on glassdoor.com!

WHY YOU WANT THIS OPPORTUNITY:

• This is your chance to be a part of a rock-solid team that is poised to grow. Within this role you will be able to build relationships with experienced team members including counter sales, and door and window professionals.
• You’ll be responsible for building and maintaining relationships with as many customers as possible with the goal of keeping customers coming back.
• This is your opportunity to use your strong follow-up skills and expand your product knowledge to be efficient and effective in the selling process.
• You’ll be expected to ensure customer satisfaction by responding to questions or inquiries pertaining to orders, products/pricing, and processing all estimates, orders and invoices in a correct and timely fashion.

We are looking for someone with the following experience or knowledge:

• We’re looking for someone who is eager to be part of a team, share their experience and expertise, and learn from other members of the team.
• Professional, knowledgeable, enthusiastic and positive attitude.
• Demonstrates a clear understanding of effective selling techniques.
• Working knowledge of lumber, doors, windows, and other building materials is a bonus, but not necessary.
• Ability to interface with employees, customers, and end users effectively.

BENEFITS OUR EMPLOYEES LOVE:

• Medical, Dental and Vision Insurance
• 401k with Company Match
• Profit Sharing Program
• Employee Recognition Program
• Educational and Tuition Assistance
• Employee Appreciation Events
• Paid Time Off
• Employee Discounts
• Annual Discretionary Cash Bonus

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• Hardware and Building Materials: 1 year (Preferred)
• Customer Service/ Sales: 2 years (Preferred)

Work Location: In person