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Form of workJob Description
If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our Topeka insurance agency today! Our reputable insurance agency is looking for an exceptional insurance Personal Lines customer service representative to join our team. At Copeland Insurance Agency we pride ourselves on our outstanding insurance products and customer service.
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Evenings Off
Retirement Plan
Responsibilities
Process customer policy change requests.
Secure all Trailing Documents from customers.
Handle all incoming claim calls from customers.
Complete Evidence of Insurance requests.
Take premium payments from customers.
Return all phone messages promptly.
Thoroughly understand and follow all underwriting, rating and compliance requirements.
Maintain knowledge of new products.
Provide exceptional customer service.
Requirements
Works well with other employees and is a team player with a positive attitude.
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Proficiency to multi-task, follow-thru and follow-up.
Confident, self-starter who works well independently.
A Property & Casualty license is preferred but will train good individual.
Follow through and exceed current and prospective client expectations.
Great Customer Service Skills.
Problem-Solving Capabilities.
