Customer Service

Duties and Responsibilities:

• Perform shipping/receiving of domestic/international equipment and associated logging of that equipment.
• Utilize main application for Work Ticketing to create and update tickets for all types of tasking.
• Interfacing with shipping vendors as needed.
• Procurement activities for ordering parts and equipment.
• Inventory tracking via our Costpoint system.
• Work with HQ on yearly inventory audit.
• Coordinating with vendors for repairs and calibrations to test equipment.
• Assist manager in tracking tasks and ensuring all costs are documented for billing.
• Interfacing with shipping vendors as needed.
• Shipping and receiving tasks.

Other duties may include:

• Process bills for payment.
• Greet customers.
• Answering telephones.
• Process and sorting mail.
• Prepare office correspondence, faxing, copying, filing documents, and occasional typing.
• Create and maintain project folders, both electronic and paper, as dictated in office policies.
• Utilize MS Office software (Excel & PowerPoint) to format reports, present data, and organize information.

Required Experience:

• Experience with MS Excel and MS Word
• Ability to effectively communicate (written and verbal) and routinely interact with management, internal and external customers in a professional manner.
• Must be able to work independently and to remain focused while multitasking. Demonstrate superior attention to detail and must be flexible to changing priorities.
• Ability to research and resolve routine and non-routine problems.

Experience working in a corporate environment

Job Type: Contract

Salary: $20.00 - $25.00 per hour

Experience level:

• 8 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to Commute:

• Lakewood, CA 90712 (Preferred)

Ability to Relocate:

• Lakewood, CA 90712: Relocate before starting work (Preferred)

Work Location: In person