Customer Service Trailblazer Wanted!

Job Overview:

Competitive pay and great deals on outdoor and car gear!

Launch Your Career in Customer Service with Rack N Road!

If you're looking for a company that values your contributions and supports your growth, Rack N Road is the place for you. We're looking for a motivated Customer Service rep to provide top-notch support to our loyal customers. This is an opportunity to develop your skills, learn about the outdoor industry, and potentially advance within our growing company.

Full training available!

At Rack N Road we sell and install custom car racks and trailer hitches along with overlanding gear such as roof top tents and custom platforms for cars and SUV's

Duties:
- Greet customers and assist them with their inquiries or concerns
- Help customers plan and outfit their vehicles
- Maintain cleanliness and organization of the store
- Provide product recommendations and upsell additional items
- Resolve customer complaints or issues in a professional manner
- Collaborate with team members to ensure smooth operations

Skills:
- Strong Customer Service skills with a friendly and approachable demeanor
- Excellent communication skills, both verbal and written
- Experience in sales or upselling products is a plus
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and organizational skills

We offer competitive pay, flexible scheduling, and opportunities for growth within our organization. If you are passionate about providing excellent Customer Service and enjoy working in a dynamic team environment, we encourage you to apply for the position of Customer Service Representative.

Job Types: Full-time, Part-time

Pay: $19.31 - $23.25 per hour

Benefits:

• Flexible schedule
• Paid time off

Shift:

• Day shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

Work setting:

• In-person

Application Question(s):

• Are you able to work Saturdays & Sundays?

Ability to Commute:

• San Rafael, CA 94901 (Required)

Work Location: In person