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Form of workAt VCA River Road Animal Clinic, providing Urgent Care services to Oregon's Willamette Valley, we believe that Customer Service is a vital component of the high quality patient care that we practice every day.
We are only looking for the best - those team members who embrace a career of continual learning, who have the highest work ethic, who understand the need to communicate with pet owners in a way that is professional and empathetic, and who know that their job performance helps build our reputation in the community.
Necessary skills include the ability to keyboard with ease, navigate user-friendly computer software, manage a multi-line phone system, confidently and competently take messages and schedule appointments, and process invoices. Desired experience includes time in the veterinary industry and comfort level in a clinical setting.
Keizer, Oregon shares many things with the the capital city of Salem, including direct boundaries, and an enviable position right in the middle of three very different ecosystems - the green Willamette Valley, Oregon's coastal range, and our east side's desert climate - hiking, skiing/snowboarding, bicycling, whale watching, and everything in between are a short drive away.
Why Join the VCA Team?
We are passionate about supporting our associates and are committed to your ongoing education and personal career development. VCA is a community of dedicated professionals that will encourage you to explore everything a Veterinary career has to offer. At VCA we are committed to equity, inclusion, and diversity, and strive to be a place where a talented mix of people want to come, stay, and do their best work. We support a work environment where you can focus on your career, your happiness, and the patients you serve. Below are some of the many benefits of joining the VCA team!
- Access to the people and financial resources of a large veterinary community
- Leadership opportunities
- Career development programs
- Opportunities to give back through strong Shelter partnerships and VCA Charities
- Tuition support and sponsorships
- Free mental health and wellness subscriptions (Head Space)
- Referral bonuses
- Competitive wage
- Medical, dental & vision insurance
- Generous pet care discounts
- Life, long and short term disability insurance
- Paid parental leave
- Paid vacation and sick time
- 401(k)
- Full-time and Part-time positions available
Why We Want You!
As a member of the VCA team, you will support Technician and Doctor teams by creating a positive, low-stress atmosphere for our clients and patients. Your mission will be to win the confidence of every pet parent—by delivering an outstanding client experience—so we can provide exceptional care to every patient. You'll be able to put your excellence on display doing the following every day:
- Multi-line phone answering
- Understanding medical records and their relationship to requests
- Complex scheduling
- Learning and representing our wellness policies
- Expressing your empathetic outlook
- Facilitating product sales
- Invoicing clients
- Helping to resolve client needs
We value your time and that is why we have a very quick and easy application process.
Location: 4975 River Road N. Keizer, OR 97303
United States of America, Salem, OR
Job Type: Full-time
Pay: Starting rate of $20.00 per hour plus consideration for applicable experience
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Relocation assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Four 10-hour shifts
- Monday through Saturday scheduling options
Ability to commute/relocate:
- Keizer, OR: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Veterinary experience: 1 year (Highly Preferred)
