Customer Service

```Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, resolving inquiries, and ensuring customer satisfaction. This is an excellent opportunity for someone who enjoys helping others and has strong communication skills.

Responsibilities:
- Communicate effectively with customers via phone, email, and chat
- Provide accurate information and assistance regarding products, services, and policies
- Process orders, returns, and exchanges in a timely manner
- Perform data entry tasks to update customer records and maintain accurate information
- Handle customer complaints or issues with professionalism and empathy
- Conduct outbound calls to follow up on customer inquiries or resolve any outstanding matters
- Identify opportunities to upsell or cross-sell products or services to customers
- Collaborate with other departments to address customer needs and ensure a seamless experience

Experience:
- Previous experience in a Customer Service role is preferred
- fluency in English and Spanish is highly desired
- Excellent communication skills, both verbal and written
- Strong phone etiquette and active listening skills
- Proficient in data entry and navigating computer systems
- Ability to multitask and prioritize tasks effectively
- Sales experience is a plus

Location:
This position is located in .

If you are a dedicated individual with a passion for providing exceptional Customer Service, we encourage you to apply for this position. Join our team today and make a positive impact on our customers' experience!

Please note that only shortlisted candidates will be contacted.```

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Melrose Park, IL: Relocate before starting work (Required)

Work Location: In person