Customer Service Representative/Dispatcher

Local and growing company in El Cajon is looking to hire for a “Dispatcher/Customer Service Representative”, essential service, in-office position. Watchlight/Alarm Relay is looking for a candidate who is a hard worker, has a positive attitude, and is a team player. Our company has been in business since 1972.

We are currently hiring for the below shifts:

Day Shift (7:00am-3:30pm)

*Multiple Positions Currently Available

*Full Time Positions Available

*Monday through Sunday Availability Required (5 day/week schedule)

*Weekends are required!!! Please do not apply if you cannot work weekends.

*No prior experience required

*Pay base starting at $16.50 hour during training. Experience is a plus!

Responsibilities Include:

• Receive and prioritize incoming telephone calls and alarm signals.
• Efficiently dispatch the appropriate emergency responders to emergency calls in a timely manner.
• Initiate outbound calls to customers, police agencies and emergency contacts.
• Basic data entry
• Process daily printouts of alarm activity

Job Type: Full-time

Pay: From $16.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Morning shift
• Weekends as needed

Ability to Commute:

• El Cajon, CA 92020 (Required)

Ability to Relocate:

• El Cajon, CA 92020: Relocate before starting work (Required)

Work Location: In person