Job Description
Role: Customer Service Representative
Location: State Capital 3rd Street Harrisburg PA 17120
Contract Duration: 12 Months
Shift Hours: M-F (8:00AM - 5:00PM)
ESSENTIAL FUNCTIONS:
- Provides dedicated support to all Client Associate positions , but does not perform managerial HR tasks
- Provides backup and peak workload support to all Client Associates in territory
- Establish support coverage schedules with Managers and Site Coordinators
- Supports training of new employees, as required
- Supports administrative tasks performed by Client Associates
- Supports asset redeployment initiatives (re-use, re-deploy, and disposition activities for office assets )
- Ensures key contact list for all clients is maintained and available
- Ensures there is a current roster of employees and associated duties for effective coverage support
- Ensures day to day interface with account key contacts is maintained during coverage support
For nearly two decades, Metasys Technologies has built relationships with some of the most successful global organizations and have been recognized for our growth (Inc. 5000 Fastest Growing Private Companies in America), our commitment to diversity (National Minority Supplier Diversity Council Supplier of the Year), and our culture (Atlanta Business Chronicle Top Place to Work). Simply put, we are passionate about talent and want to help you achieve your goals.
We believe that the best of work in the future will be completed in environments that think beyond systems and where people matter.
Please visit our website to learn more: www.metasysinc.com
Equal Opportunity Employer
Metasys Technologies, Inc. is an Equal Opportunity Employer (EEO) and do not discriminate based on race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status. We encourage all interested applicants to apply.