Customer Service Representative. M-F Early Shift

$18/hr. Customer Service Representative

Hiring ASAP! Start 1/8/24

Schedule: M-F 7AM-3:30 PM

Mesa, AZ. Onsite

Highlight:

• Industry: Traffic and Violations

• Employment Type: Contract-to-hire (3-6 month contract to hire)

Benefits of this Role:

• Work with a friendly team

• Helpful and supportive leadership and executives

• Benefits available on the first day of each month, weekly pay!

Necessary Experience/Skills:

• 1+ year of Customer Service experience

• Must have at least high school diploma

• Microsoft Words proficiency

Description:

•As a Customer Care Payment Representative, you will provide Customer Service to rental car customers by addressing inquiries pertaining to tolls and/or violations. You will provide information or guidance to rental car customers using a positive, empathetic, and professional approach

•Use appropriate tools and resources to reach a complete and accurate resolution focusing on one call resolution

•Develop and maintain product, process and technical knowledge related to services

•Exhibit effective verbal and interpersonal communication skills tailored to the audience

•Meet the performance goals established for the position in the areas of efficiency, schedule adherence, quality, customer satisfaction and attendance

•Sort and route Customer Service mail onsite to the appropriate team

•Using multiple applications while working with security credit card/personal data.

•All other duties as assigned

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.