We are on the lookout for talented individuals to join our Customer Service team. If you have a knack for problem-solving, excellent communication skills, and a genuine desire to help others, we want to hear from you! Elevate your career and be a part of a company that values your skills and dedication to providing top-notch Customer Service. Read on to discover the exciting opportunities that await you!
As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships between the company and its clientele within a retail setting. Your responsibilities will include:
- Engage with customers in person within a retail setting to address inquiries, resolve issues, and provide information.
- Stay informed about product updates, changes, and promotions to better serve customer needs.
- Adhere to company policies, procedures, and ethical standards.
- Tailor sales pitches to meet individual customer needs and preferences.
- Assist customers with order placement, modifications, and tracking.
Key qualification and attributes for a Customer Service Representative are as follows:
- High School Diploma or equivalent required.
- Strong verbal and written communication skills to interact with customers clearly and professionally.
- A genuine desire to help and serve customers, with a focus on ensuring their satisfaction and building positive relationships.
- The ability to handle multiple tasks simultaneously, such as managing customer inquiries, processing orders, and documenting interactions.
- Maintain a positive and optimistic attitude, contributing to a constructive and supportive work environment.
If this role sounds like a good fit for you, apply today!
Job Types: Full-time, Part-time
Pay: $60,000.00 - $70,000.00 per year
Expected hours: 30 – 40 per week
Benefits:
- Flexible schedule
- On-the-job training
- Professional development assistance
Experience level:
- No experience needed
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Office
Application Question(s):
- What's a good email address we can reach you at in regards to the role?
Ability to Commute:
- Jamesburg, NJ (Required)
Ability to Relocate:
- Jamesburg, NJ: Relocate before starting work (Required)
Work Location: In person