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Form of work
SalaryEssential Functions
Handle a high volume of telephone calls and respond appropriately to our agent and policyholder requests.
Responsible for processing address, beneficiary, ownership, third part designee changes; duplicate policies and policy certificates and reinstatements; cash disbursements for surrenders, loans, dividend withdrawals, and maturity payouts.
Prepare correspondence to agents and policyholders using template letters/memos.
Desire to develop an understanding of all products sold and administered.
Must be willing to take and pass two self-study Life Office Management Association exams within 1.5 years of hire.
Minimum Qualifications
High school graduate or GED
Keyboarding, 30 w.p.m.
Working knowledge of Microsoft Word and Excel.
Excellent verbal/telephone communication skills.
Attention to detail.
Basic life insurance background and/or one year of Customer Service experience helpful.
Job Type: Full-time
Pay: $35,000.00 - $37,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
- Work from home
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Remote
Work Location: Remote
