Customer Service Representative

For over 75 years Speedy Glass has worked tirelessly to deliver the best service and top-tier products to our customers. As an established industry leader certified by the Auto Glass Safety Council, we proudly serve our community through in-shop and mobile auto glass repairs that are unsurpassed for quality and safety.

We pride ourselves on creating a welcoming environment, for both customers and team members, in our shops. Our culture is one of inclusion and diversity.

We have a Customer Service Representative opportunity at our Federal Way, WA location.

Join Speedy Glass and become a valued team member for the auto glass industry’s leading company. We have team members who have been with us for 10, 20 and even 30+ years! Start your career with us and begin your success story.

We value our team members and reward them with a competitive salary.

Our Customer Service Representative opportunity has a salary range from $18 to $20 an hour based on experience.

And our industry-leading training programs will help you develop valuable skills and knowledge.

As a Customer Service Representative, you will

• Be the face of the branch, providing exceptional Customer Service to every guest, every time
• Quote, prepare work orders & invoices, and receive payment for all services provided
• Schedule and assign work orders to the appropriate team member.
• Resolve customer requests in a timely and efficient manner.
• Open and close the branch; utilizing closing procedures to ensure all daily financial records are accurate
• Perform all other duties as assigned

You will need

• State issued Driver’s license and clean driving record
• Physical Requirements: Sitting/computer use for extended periods of time

Speedy Glass highly values and promotes a healthy work/life balance for our employees.

Because we believe happy and healthy employees provide the best service to customers, we offer a comprehensive and customizable benefits package that includes medical, dental, vision, life insurance, 401K with company match, and much more.

Apply today to experience everything that Speedy Glass has to offer.

Speedy Glass is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Experience

• 1 year(s): Customer Service

Licenses & Certifications

• Driver's license