Customer Service Representative Large Home Builder

We are seeking a Customer Service Representative to join our team! You will be responsible for helping Builder close claims.
Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services

​Qualifications:

• Previous experience in Customer Service
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Bilingual in Mandarin & English

This person will preferably have Customer Service experience working with Large Home Builders. The candidate must have interpersonal skills, drive to follow through, and organizational skills. Computer knowledge is a plus. The job entails meeting with homeowners, scheduling appointments, getting the different subs to follow through on their jobs, etc. General construction knowledge. Must be Bilingual in English Mandarin