Customer Service Representative-Full Time 3P-11P

Are you ready to make a difference?

For over 40 years, our company has provided alarm monitoring services to homes and businesses across the country. Every day our employees make a difference by providing our 3.5 million subscribers with a lifeline during some of life’s most challenging situations.

If you like to help others, can remain calm during adverse situations, and want to be a part of a community of caring professionals, then you’re in the right place!

Current Shift Openings:

Full Time-Evening Shift 3p-11p

All Full Time posiitons have every other weekend off

Qualifications:

· No experience necessary

· High School Diploma or GED

· Good telephone voice and etiquette

· Comfortable with a fast pace work enviroment

· Ability to clear a background check and drug screening

Your Job Duties:

· Notify customers and authorities about alarm activations

· Answer inbound phone calls related to alarm activations

· Resolve customer issues and concerns

· Maintain a good attendance record and be reliable

What we have to offer:

· Weekly Pay

· Health, Dental and Vision for all Full Time Employees

· Paid Training

· Pay Raises

· Paid Sick Time

· Opportunity for advancement (100% of our management team are former dispatchers)

· Tuition Reimbursement

· 401(k) w/ Company Match

The position starts at $15.00 Per Hour

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Experience level:

• No experience needed

Shift:

• Evening shift

Weekly day range:

• Rotating weekends

Work setting:

• Call center
• In-person

Work Location: In person