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Form of workWe're seeking an enthusiastic individual to provide exceptional Customer Service while promoting and supporting events.
Key Responsibilities:
- Serve as the frontline representative for customers during events and promotions.
- Engage with event attendees, providing information, assistance, and ensuring a positive experience.
- Handle inquiries, resolve issues, and address customer concerns in a professional manner.
- Promote and upsell event features, products, or services to attendees.
- Collect feedback and insights from customers to improve future events.
- Collaborate with the events team to ensure smooth execution and customer satisfaction.
Requirements:
- Strong communication and interpersonal skills.
- Previous experience in Customer Service or event support is preferred.
- Ability to work efficiently in a fast-paced, dynamic event environment.
- Excellent problem-solving skills and a customer-focused approach.
- Enthusiasm for events, promotions, and engaging with diverse audiences.
Benefits:
- Opportunity to work in a vibrant and exciting event environment.
- Exposure to various events and promotional activities.
- Room for growth and advancement within the events or Customer Service field.
