Customer Service Representative (Csr)

Customer Service Representative

Duties:

- Provide exceptional Customer Service to clients/CUSTOMERS
- Assist customers with inquiries, concerns, complaints, transactions in a professional and timely manner
- Process transactions, returns, and exchanges accurately and efficiently
- Upsell products and services to maximize sales opportunities
- Communicate effectively with customers to ensure their needs are met
- Conduct inbound calls to satisfy customer inquiries or resolve issues

Skills:

- Excellent communication skills in English (verbal and written)
- Strong problem-solving abilities to address customer concerns effectively
- Ability to multitask and prioritize tasks in a fast-paced environment

We offer ongoing training, and opportunities for career growth. If you are a motivated individual with a passion for providing exceptional Customer Service, we would love to hear from you.

Job Type: Part-time

Pay: $11.00 - $12.00 per hour

Expected hours: 24 – 40 per week

Experience level:

• No experience needed

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday

Work setting:

• In-person

People with a criminal record are encouraged to apply

Work Location: In person