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Salary***This position is located in Farmingdale, NY with Americold, a Tech24 company. It is a full-time position that is salaried and pays $950 to $1,150 per week (based on experience). Working hours will be a combination between 7:30am EST (start) and 5pm EST (finish). This is not a remote position and will be required to report to the office.***
Benefits Include:
- Medical, vision, and dental insurance and short-term disability plans
- Company paid long term disability and life insurance
- Paid time off and paid holidays
- 401(k) retirement savings plan with Company match and immediate vesting
Tech24 and Tech24’s subsidiaries are a full-service commercial kitchen equipment repair company. We provide complete foodservice equipment maintenance and repair services for restaurants, QSRs, convenience stores, retailers, coffee shops, and concessions operations, specializing in commercial cooking, refrigeration, and HVAC equipment. We are a nationwide company, headquartered in Greenville, SC with local branches located coast to coast.
The Customer Service Representative will provide excellent Customer Service and must be dependable and able to work independently or with little supervision and be able to function as part of a team.
Responsibilities:
- Take and understand all relevant technical information required to create service calls.
- Handling a high volume of calls
- Develop a working relationship with customers and know all of the key accounts and people.
- Check all emails and respond to any open items or requests for new quotes.
- Send out quotes and follow up with customers.
- Other duties as assigned.
Qualifications:
- High school graduate/GED or the equivalent.
- Proven experience as a Customer Service Representative
- Excellent computer skills (must be proficient in MS Office)
- Knowledge of Sage 300 is a plus.
- Strong organizational and time management skills
- Maintains professional appearance.
- Must be detail oriented.
- Excellent phone manners
- Knowledge of commercial refrigeration HVAC/R
Tech24 is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity
For more information about Tech24 and our career opportunities visit www.mytech24.com or contact us at 888-774-4950.
