Address
Form of work
SalaryOverview:
Who WE Are:
Haddon's is one of the top residential home services providers. We’ve been in business 20+ years and our growth continue due to our great reputation and company culture. Our teams are treated like family, so they can treat our customers with the same respect. We’re always looking for people who are self-motivated and customer focused.
Responsibilities:
The starting rate for this opportunity ranges from $18-22 an hr. based on experience. The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. Other rewards may include incentive plan opportunities and annual bonus eligibility. We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. Please note that the compensation information is a good faith estimate for this position. It assumes a rate based on location and experience.
Can you have stability and opportunities for career growth?
Who WE Are:
Haddon's is one of the top residential home services providers. We’ve been in business 20+ years and our growth continue due to our great reputation and company culture. Our teams are treated like family, so they can treat our customers with the same respect. We’re always looking for people who are self-motivated and customer focused.
Responsibilities:
- ensuring our technicians are set up to deliver a five-star experience to our customers.
- scheduling appointments
- empathy skills to show our customers how important their issue is to our team and resolve their concerns.
- responsible for making outbound calls to educate our customers on what to expect from our services, upcoming appointments and specials.
- offering such as membership plans.
What We Offer!
- Industry leading Benefits Package
- Medical, Dental & Vision
- Employee Discounts
- Career Growth Opportunities
- Paid Vacation First Year
- Paid Holidays
- 401(k), IRA
What you bring:
- High school diploma or equivalent
- 2 years of call center experience (dispatch or Customer Service) preferred
- Strong communication skills, both written and verbal
- Strong attention to detail
- Demonstrated de-escalation, overcoming objections, and multitasking skills
- Ability to work well with individually and in group settings
- Conscientious, team player
- Honesty integrity, quality craftsmanship and a good attitude
Pay Transparency:
The starting rate for this opportunity ranges from $18-22 an hr. based on experience. The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. Other rewards may include incentive plan opportunities and annual bonus eligibility. We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. Please note that the compensation information is a good faith estimate for this position. It assumes a rate based on location and experience.
