Customer Service Representative

CST LLC, part of the QUIKRETE® Companies, LLC, manufacturer, and retailer of masonry products, is seeking a person to join our quality team to assist customers and contractors by providing quality Customer Service, both in person and by phone. We provide a good work environment, training, product knowledge, advancement, and a team approach to selling and customer satisfaction. Location is our Montgomery, NY facility.

Primary Duties:

• Provide technical assistance for installing and maintaining the products we sell.
• Create accurate and complete invoices and sales orders.
• Work with outside sales representatives to ensure customer satisfaction.
• Maintain knowledge of products and their applications and know major competitor product lines.
• Assist with dispatch in scheduling deliveries, process sales orders and complete daily paperwork.
• Should be familiar with inventory and inventory control. Assist with monthly inventory counts.

Required Skills:

• Basic knowledge of Microsoft Excel, Word and Outlook.
• Available to work 40 or more hours per week.
• Maintain regular and consistent attendance and punctuality.
• Good organizational and communication skills
• Strong problem-solving skills.
• Good interpersonal and customer relation skills
• Must be able to walk throughout material yards.

Qualifications:

• Inside sales experience helpful
• Experience in building materials industry would be helpful.

How to apply?

Submit resume and salary requirements through Indeed.

The QUIKRETE® Companies, LLC is proud to be an Equal Opportunity Employer. Qualified applicants will be considered without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person