Customer Service Representative

Looking to TRADE up to a better opportunity?

AZ Air has an exciting opportunity for a Customer Service Representative. We're looking for someone who loves helping people and wants to be part of improving lives everyday.

Who We Are?

AZ Air is a different kind of contractor. We’ve been in business 30 years. We’re committed to the customer experience and ensure we focus on our employee experience just as heavily. Our goal is to create a positive impact throughout Orange County and need great team members like you to help us do that! We are based in Van Nuys Ca and service roughly a 45-mile radius.

Why join THIS team?

• Medical, Prescription, Dental, Vision
• Disability & Term Life Insurance
• Matching 401k benefits
• On-going training & development, & growth opportunities
• Paid Holidays
• Paid Time Off (PTO)

What you will do:

• In-bound/ outbound calls
• Booking in-bound calls, emails to customers
• Selling products and services to existing customers
• Handle calls from over-flow
• Scheduling maintenance calls to customers, making 100+ calls a day.

What you bring:

• 2+ years of Customer Service
• 2+ years of call center experience
• 2+ years of office experience
• Strong attention to detail
• Conscientious, team player
• Honesty, integrity, quality craftsmanship, and a good attitude
• Flexible availability, reliable transportation
• Computer/ software knowledge a plus
• Saturdays required.

PAY TRANSPARENCY:

The starting rate for this opportunity ranges from $18-$22hr the actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. Other rewards may include incentive plan opportunities and annual bonus eligibility. We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. Please note that the compensation information is a good faith estimate for this position. It assumes a rate based on location and experience.

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 1 year
• 2 years

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Call center
• In-person
• Office

Experience:

• Customer service: 2 years (Required)
• Office: 1 year (Required)
• Call center: 1 year (Required)

Ability to Relocate:

• Van Nuys, CA: Relocate before starting work (Required)

Work Location: In person