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SalaryAbout Primal Kitchen
Mark Sisson started Primal Kitchen with a simple mission: to change the way the world eats. Our life and our overall wellness are defined by the thousands of choices we make for ourselves and for our families every day, and choosing real food and investing in your health can lead to a more empowered you. Primal Kitchen condiments and sauces are made with high-quality ingredients that make mealtime easy and delicious, so you can get the most out of life.
In just five short years, Primal Kitchen has catapulted from a small but mighty natural foods start-up to an industry-disrupting leader in real-food condiments, dressings, sauces, and pantry staples.
- Starting pay $19-20 per hour
- Benefits begin after 30 days of hire date
- Work schedule Monday-Friday 7:00am - 3:30pm PST
- Location: On-site full-time at the Oxnard Manufacturing Plant - Home of Primal Kitchen!
What's on the menu?
- Assist with customer inquiries, account information and/or complaints via email, online chat, and phone
- Build sustainable relationships and dedication with customers through open and interactive communication
- Follow communication procedures, guidelines, and policies
- Troubleshoot errors related to order processing and subscriptions
- Process returns and refunds
- Process sample requests submitted by our Sales and Marketing departments
- Knowledgeable of product information
- Assist with online customer reviews
- Track and trend customer issues and complaints to share with QA
Recipe for Success - apply now if this sounds like you!
- Experience mid to senior level in a similar position or equivalent
- Strong experience in Microsoft Office and Google Suite applications
- Excellent verbal, written and presentation skills
- Cross-functional collaboration and communication within all levels across diverse cultures
- Problem-solving and critical thinking skills
- Excellent organization and project management skills
Here at Kraft Heinz, we grow our people to grow our business, because we believe that great people make great companies. When you join our table, you can expect:
- Access to an array of holistic wellness benefits* and perks, including medical, dental and vision coverage
- 7% 401(k) matching
- Business Resource Groups (BRGs) to help foster diversity, inclusion, and belonging for all employees
- An industry-leading total rewards package that emphasizes a high discretionary bonus.
*Benefits begin 30 days after hire for hourly employees, and immediately upon hire for salaried employees.
Get a peek into life here at Kraft Heinz through our Instagram and TikTok channels!
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Vision insurance
Experience level:
- 2 years
- 3 years
- 4 years
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
- Office
Ability to Relocate:
- Oxnard, CA 93030: Relocate before starting work (Required)
Work Location: In person
