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Form of workTemp to hire CSR opportunity with a large recycling company in The Colony, TX. Once perm excellent benefits are offered! Medical (paid 100% for employee), dental and vision insurance; 401k with match; free on-site fitness area; casual work environment. This is a FUN place to work!!!
Job Title:Customer Service Rep
Location: Remote (must live in Dallas Fort Worth area for equipment pick up and in office trainings that may be required occasionally)
Pay: $16.00/hour
Schedule: Call Center Hours of Operation are 6am-7pm M-F, 8am-12pm Saturday. Must be Flexible, may work on a Saturday occasionally.
Job Summary: The Customer Service Rep will coordinate communications between waste/recycle drivers and business customers, assist with billing questions and other general information requests. Provide superior support to ensure both individual and departmental objectives are met.
Job Description:
Heavy interaction with Company s clients and vendors
Manage own CRM system queue
Dispatch service requests and follow through to ensure service completion
Quote prices for services/waste streams
Have schedule flexibility to work designated holidays/schedule per business needs
Requirements:
Prior work experience in a client support role professional call centerenvironment
Excellent job stability (no more than 2 jobs in 6 years)
Ability to operate multiple software applications at once
Basic computer skills including Microsoft Office (Excel, Word, and Outlook) and comfortable with internet research, as well as data entry and communication skills (written and verbal)
Ability to work well under pressure and thrive in a goal oriented environment
High School degree required; some college preferred or equivalent work experience
Application Process Includes:
Testing
Background
Drug Test
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