Customer Service Rep Ii

Robert Half is currently recruiting for a Logistics Coordinator role with one of our clients. You should be able to work with clients coordinating shipments as the Logistics Clerk. Additionally, you will perform a heavy amount of data entry and need to have Customer Service skills. It is also important for the Logistics Clerk to take responsibility for the processing of customer orders, including coordination with vendors and arranging shipments. Apply for this position today! This long-term contract / temporary employment opportunity is based in the Juno Beach, Florida area.
How you will make an impact
- Monitor guidelines for approving carriers
- Follow-up with carriers, as necessary
- Check, follow, and assist dispatch & progress of orders on time and to meet delivery requirements
- Perform various administrative duties
- Endorse freight bills and process bills of lading
- Notify and plan with inventory and sales management; warehouse; logistics for service changes- Experience with high volume data entry
- Capacity to operate basic office equipment, complete general office work and route incoming materials
- A candidate who can demonstrate experience in purchasing, inventory control, transportation and warehousing functions will be in the top tier of candidates for this job
- Exceptional communication skills that provide the ability to interact with all levels of the organization with a high Customer Service orientation
- 2+ years' experience with shipping/logistics
- Foundational knowledge in data entry
- Previous experience working with Revenue Accounting
- Experience with Staffing
- Quality experience with pricing
- Expertise in risk management
- Prior experience with CRM
- Communication experience required
- General familiarity with Inbound Outbound Calls
- Hands-on experience with Spanish Language
- Wide ranging experience with Benefit Functions
- Experience with Commision Functions
- Deep understanding of Computer System
- Solid understanding of complaints
- Customer service experience
- Proven knowledge of Policy
- Well-founded grasp of Answering Inbound Calls
- Skills in English Language
- Practical knowledge of Phone Presenc
- Experience with procedures
- Foundational knowledge in Proficiency
- Good understanding of Onboarding
- Proficiency in sales
- Solid understanding of suppliers
- Earlier work involving billing
- Comprehension of public relations