Customer Service Rep (Call Center- Bilingual Spanish)

Automated Health Systems, a dynamic healthcare company, is looking to hire Call Center professionals to join its team in Florida.

**position can be 100% remote, MUST be able to pick up equipment in Tallahassee**

These roles are part-time (25 hours/week)

customer Service Representative Benefits:

• Dental/Vision insurance (PT employees)
• Employee Wellness Program
• 401(k)
• PTO/Holidays
• Available shifts from 8:00am to 8:00pm, Monday through Friday
• Comprehensive and ongoing training
• Strong company culture
• Career growth opportunities
• Ideal for college students

Customer Service Representative Responsibilities:

• Assisting individuals and families gain access to health care services
• Reviewing and determining eligibility and enrollment on assigned workload.
• Providing quality Customer Service and support.

Customer Service Representative Qualifications for the position include:

• Team Player with excellent communication skills.
• Customer-focused with a passion for helping people.
• Strong PC Proficiency with a willingness to learn new applications.
• Maintain confidentiality of personal health information.
• Minimum of two years’ experience in health care industry required.
• Minimum of one year eligibility experience preferred.
• Understanding of FL Medicaid programs preferred.
• Associates degree preferred.
• Bilingual skills (Spanish or Creole) strongly preferred.

AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com/careers

“The Enlightened Choice in Health Service Management”

Additional Titles:

Call Center

Call Center rep

Call Center professional

Customer Service

Customer Service Rep

Customer Service Representative

Customer Service/Call Center

Remote Customer Service

Job Type: Part-time

Pay: $12.00 - $13.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Paid time off
• Vision insurance
• Work from home

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to Relocate:

• Pensacola, FL: Relocate before starting work (Required)

Work Location: In person