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Form of work
SalaryWho we are:
Chacon Autos is a reputable and well established, Texas-based business that has been around for over 60 years. We sell pre-owned vehicles to people looking for high-quality, low-mileage cars, trucks and SUVs - many of which are still under a factory warranty. We offer flexible credit terms for people with good credit, bad credit or no credit. We are the finance company for the majority of the vehicles we sell.
DUTIES:
- Provide exceptional Customer Service to clients through various channels such as phone, email, and chat
- Respond promptly and professionally to customer inquiries, concerns, and complaints
- Accurately enter and update customer information in the database
- Collaborate with other departments to resolve customer issues and ensure customer satisfaction
- Maintain a high level of product knowledge to effectively assist customers
REQUIREMENTS:
- Valid Driver's license
- Previous experience in Customer Service or collections preferred
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient computer skills, including experience with CRM software and Microsoft Office Suite
- Ability to work independently as well as part of a team
We offer competitive pay and benefits package, including:
- Medical, dental, and vision insurance
- Paid time off and holidays
- Opportunities for career growth and advancement
If you are a motivated individual with a passion for providing excellent Customer Service, we would love to hear from you. Please submit your resume for consideration.
Schedule is Monday-Saturday from 10 am to 6 pm with a weekday off (5-day work-week - Must work Saturdays)
Job Type: Full-time
Pay: $21.50 per hour
Expected hours: 35 – 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work setting:
- In-person
Work Location: In person
