Customer Service Rep

Job Summary
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers in a direct sales approach, canvassing promotional campaigns, resolving inquiries, and ensuring customer satisfaction. If you have excellent communication skills and enjoy helping others, we would love to hear from you.

Duties
- Handle incoming customer inquiries..
- Provide accurate and timely information to customers regarding products, services, and promotions
- Process orders in an efficient manner
- Assist customers with questions and technical support
- Maintain customer records by updating account information
- Upsell products and services to maximize sales opportunities
- Use sales principles and client complains efficiently

Experience
- Previous experience in a Customer Service role is preferred
- High attention to detail
- Ability to analyze customer needs and provide appropriate solutions
- Excellent verbal and written communication skills
- Proficiency in upselling techniques
- Ability to effectively communicate with customers who may be multilingual or bilingual
- Experience with outbound calling and sales is a plus
- Fluency in Spanish is highly desirable

At our company, we value our employees and offer a competitive salary along with benefits such as medical insurance, and opportunities for career growth. If you are passionate about providing exceptional Customer Service and thrive in a fast-paced environment, we would love to hear from you.

Please note that only qualified candidates will be contacted for an interview. Thank you for considering this opportunity.

Job Types: Full-time, Part-time

Pay: $42,832.32 - $47,152.91 per year

Expected hours: 40 per week

Benefits:

• Flexible schedule
• Health insurance

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Work Location: In person