Customer Service Rep

Ultimate Staffing is working with a well established company in the heating, plumbing, and hvac industry seeking:

Customer Service Rep / Account Specialist
$42,000 - $49,000 plus benefits
100% in office on location in Landover, MD
Monday - Friday 8:00 AM - 5:00 PM

Responsibilities:

• Assists assigned accounts with entering orders
• Assists assigned accounts via phone, email, and text with updates on order delivery
• Answer customer questions on inventory
• Update Outside Sales Reps on follow up needed
• Update excel documents with corrected pricing
• Resend invoices as requested from customer base

Requirements:

• Excellent Customer Service skills
• Previous experience in plumbing, heating, hvac, construction, or home improvement greatly desired
• Proficient with Microsoft Excel, Word, CRM Systems
• Excellent written and verbal communication

All qualified applicants will receive consideration for employment without regard torace, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.