We are hiring a customer service project manager. The customer service project manager position is full-time offering excellent benefits. The customer service project manager will oversee all customer service functions and customer communications. The customer service project manager will have at least 3 years of experience in a logistics position. The ideal customer service project manager will have experience working in a manufacturing or construction company. ...
Responsibilities:
Review logistics and support requirements.
Develop and manage logistic metrics, internal analysis tools, and key performance indicators to ensure workflow, and outcomes are favorable for both the Company and customer.
Propose and create solutions for customers to ensure satisfaction in a timely manner.
Track product flow from origin to final delivery.
Train, direct and supervise work of Customer Service Representatives
Working hours: 8:00 AM - 5:00 PM
Skills:
Project management experience
Experience in manufacturing or construction
Education:
High School
Experience:
1-4 years
Qualifications:
Excellent verbal and written communication skills
MS Office Suite Proficiency
Minimum of 3 years in a logistics position
Team Player
Please apply online at www.spherion.com/apply or send your current resume to leahbroughton@spherion.com
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
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