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Form of work
SalaryAbout us
We are professional, agile, inclusive environment. Our goal is to assist job seekers in finding flexible work environments by working independently.
Our work environment includes:
- Modern
- Independent minds
- Work-from-home
- Growth opportunities
```Duties```
- Provide exceptional Customer Service to clients via phone
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Assist customers with product information, order placement, and order tracking
- Resolve customer complaints or issues by investigating the problem and providing appropriate solutions
- Upsell products or services to customers when applicable
- Perform data entry tasks accurately and efficiently
- Conduct outbound calls to follow up with customers or provide additional information as needed
```Skills```
- Excellent communication skills
- Ability to analyze customer needs and provide appropriate solutions
- Strong multitasking skills to handle multiple inquiries simultaneously
- Proficient in data entry and navigating computer systems
- Ability to communicate effectively with customers
- Experience in outbound calling or sales is a plus
If you are a motivated individual with a passion for delivering exceptional Customer Service, we want to hear from you! Join our team as a Customer Service Representative and be part of a dynamic and supportive work environment.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, and qualifications required.
Job Types: Full-time, Part-time, Contract
Pay: $15.00 - $18.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Flexible schedule
- On-the-job training
- Work from home
Experience level:
- 1 year
Shift:
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Remote
Work Location: Remote
