```Job Overview:```
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.
```Duties:```
- Answer incoming customer inquiries via phone, email, and chat
- Provide information about products and services
- Assist customers with placing orders and resolving any issues or concerns
- Communicate effectively with customers to ensure a positive experience
- Conduct outbound calls to follow up on customer inquiries or resolve any outstanding matters
- Perform data entry to update customer records and maintain accurate information
- Analyze customer feedback and provide suggestions for improvement
```Experience:```
- Fluent in English; multilingual skills, especially Spanish, are a plus
- Excellent phone etiquette and strong communication skills
- Previous experience in Customer Service or sales is preferred
- Proficient in data entry and computer skills
If you are a dedicated individual with a passion for providing exceptional Customer Service, we would love to hear from you. Join our team today and be part of a dynamic and rewarding work environment.
Job Type: Full-time
Pay: $16.00 - $23.53 per hour
Expected hours: 40 per week
Benefits:
- On-the-job training
Experience level:
- No experience needed
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Relocate:
- Waite Park, MN 56387: Relocate before starting work (Required)
Work Location: In person