Customer Service Parts Counter/Inside Sales

Pay Scale: Based on Ability and Experience (DOE) with potential for commission. We offer 100% paid employee HMO Medical with PPO options available, HMO & PPO dental options, life insurance, paid vacation, 401(k) retirement savings plan, matching at .50 cents on the dollar as well as 5% profit sharing!

Come work with us!

We are looking for a high preforming, energetic professional for our Inside Sales position in Lakeside, CA. We primarily service the heavy equipment industry and are growing FAST, and we want to find a motivated individual to help service our customers (Both current, and new!). We want the focus of this individual to be to exceed expectations!

We are looking for a candidate that is willing to train at one or more of our 5 locations for Two weeks minimum. Could be at our Colton, Sacramento, Phoenix, or NV locations. The company will take care of all travel. This is a unique inside sales role and we want to make sure you have the best training possible.

• Promptly and professionally answering all incoming phone calls
• Refer new accounts to outside account exec and assist them to make sales
• Develop and maintain a high level of product, market and industry knowledge
• Ability to write well and have good overall communicative skills
• Proficient at Microsoft Office
• Quick learner with a good memory
• Self-motivated & passionate with the ability to work effectively and efficiently in a Heavy Equipment industry environment.
• Identify customer needs, sometimes coming up with a solution to their needs
• Promoting our products and services
• Order Taking (Big Portion of job - no cold calling)
• Exceed customer expectations by providing a superior customer Experience
• Be a team player: You should have the ability to work and motivate yourself independently while also working with teammates for the betterment of the team and company.
• Exceptional written and verbal skills
• Computer literate (Data entry/Microsoft products)
• High school Education
• Customer Service experience
• Highly organized, able to Multi-task while delivering excellent Customer Service
• Background in Heavy Equipment a BIG PLUS
• Knowledge of Global Shop Solutions Software a Plus

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• parts counter service: 5 years (Preferred)
• Global Shop Software: 3 years (Preferred)
• heavy steel construction parts sales: 3 years (Preferred)

Work Location: In person