Customer Service Intake Specialist/Stocking/Maintaining Cleanliness

Employees should treat all guests, managers and peers with honesty, dignity & respect.

Must be 21 years old or older to apply.

* MUST be able to work Friday & Saturday nights and Holidays

Duties All employees will be responsible for the following but not limited to:

· Warmly welcoming each customer and genuinely thanking them for shopping with us as they leave

· Answering guest questions and responding to their requests with a sense of urgency

* Follow all Tobacco and Alcohol service rules & regulations

· Working POS registers & Drive thru window

· Answering the phone

· Serving at the tasting bar

· General cleaning, including floors, tables, windows, doors, countertops and bathrooms.

· Helping with receiving of deliveries and re-stocking shelving

· Maintain sanitizing wipe downs hourly

· Assisting with inventory counting and displays re-organization A/N

COVID-19 Precaution(s):

• Personal protective equipment provided
• Sanitizing, disinfecting, or cleaning procedures in place

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's Customer Service policies
• Other duties as requested

Communication method(s) used:

• Phone
• In person

Hours per week:

• 30-39

Typical end time:

• Between 7:00PM & 11:00PM

Typical start time:

• between 11:00AM and 5:00 PM

This Job Is:

• Open to applicants who do not have a high school diploma/GED
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good job for someone just entering the workforce or returning to the workforce with limited experience or education

* Open to applicants who do not have a college diploma

Work Remotely

• No

Starting Pay could be higher than posted range for someone with experience in Retail Liquor Store sales.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Flexible schedule
• On-the-job training
• Paid time off

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Evening shift
• Split shift

Weekly day range:

• Weekends as needed

Work setting:

• In-person

COVID-19 considerations:
Drive thru purchases and online ordering is promoted. Regular cleaning of guest/employee touch-point areas.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Required)

Work Location: In person