Address
Salary- Contacts payers for medical claims status, followup denials, or partial payments
- Obtains payer requirements for timely adjudication of claims
- Verifies, adjusts, and updates Accounts Receivable (A/R) according to correspondence received from insurance company
- Helps facilitate interoffice communication on error and denial trends
- Researches credit balances and initiates refunds as required
- Documents all activity in customers' computer account
- Answers Accounts Receivable phone inquiries
- Works assigned RBCO reports
- Available to assist other PACs with questions or collection needs
#CC
- High School Diploma or General Education Degree (GED) required
- Past performance shows solid evidence of insurance qualifications and guidelines
- Skilled telephone etiquette, with adequate oral and written communication
- Shows effective multitasking
- Positive and cooperative attitude in working and communicating with individuals at all levels of the organization
- Knowledge of medical field preferred
